APPS & SOLUTIONS

CivicLens delivers simple-to-use solutions to streamline common workflows, engage citizens, break down information silos, and maintain a secure system of record for your assets and activities, saving money, improving service delivery, and increasing citizen and customer satisfaction.

Solutions can be fully managed and hosted on the world-class ArcGIS Online platform, so there's no IT infrastructure to provision or maintain. We can get you up and running quickly, reducing risk and enabling fast iteration to meet your organization's specific needs.

INTEGRATED SYSTEM OF RECORD

FOR THE FIELD

Replace inefficient manual processes, reduce inaccurate data, and manage your field workforce with simple-to-use field mobility apps that work in connected and disconnected environments. Enable efficient field data collection, establish clear two-way communication with your field crews, and ensure field and office staff are always working from the same information.

FOR THE OFFICE

Save money, time, and headaches with tools to monitor the status of your operations, generate work orders, manage assets, assess progress toward key performance metrics and more through interactive forms, dashboards, charts, and maps. Improve operational awareness and monitor workforce activities with real-time data exchange between the field and office.

FOR THE PUBLIC

Promote trust and meet the demand for digital engagement with tools to simplify civic participation, increase transparency, communicate status of capital projects and planning efforts, share data, and more. Receive service requests and efficiently manage resolution. Automatically identify and notify property owners of zoning changes, planned outages, and other actions.